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Natural intelligence vs. artificial intelligence

Natural intelligence: why are interpersonal skills more important than ever?

You’ve already heard of artificial intelligence (AI), haven’t you? Especially lately, with the advent of “revolutionary” tools like ChatGPT! Either way, it doesn’t lie; the role of artificial intelligence (AI) in the workplace is becoming increasingly important. While AI is indeed an incredibly powerful tool that can help us automate a large number of tasks, it’s important to remember that it doesn’t replace natural human intelligence. In fact, as AI takes over the technical side of our jobs, we believe natural intelligence will become more important than ever! According to a recent LinkedIn report, communication remains the most in-demand skill in all job offers in the United States. However, as AI continues to evolve, other human skills will become increasingly important for professionals and organizations in this whole content pond…

47% of American executives believe that the use of generative AI will increase productivity, and 92% recognize that human skills are more important than ever. Quite a paradox, isn’t it?

So, what are these more useful interpersonal skills for the future?

  • Flexibility With artificial intelligence taking over many of our routine tasks, it’s important to be flexible and adaptable in our work. This means being able to pivot quickly when priorities change, and being open to new ideas and ways of working. Executives will appreciate this quality!
  • Professional ethics As AI becomes increasingly prevalent in the workplace, it’s important to maintain high ethical standards. This means being transparent about how AI is used, and making sure it’s used in a way that benefits everyone. Sharpening your senses in this way will only benefit your teams.
  • Social perceptiveness With remote working becoming increasingly common, it’s important to be able to read social cues and understand how people feel, even when you can’t see them in person. This means being able to pick up on subtle cues such as tone of voice and body language. Practice your eagle eye!
  • Self-management Since artificial intelligence is taking over many of our repetitive tasks, knowing how to manage yourself effectively is a vital asset. This means we need to be able to prioritize our work, manage our time effectively and stay focused on our goals to cope with this new reality.
  • Creativity While AI can help us automate many things, it cannot replace human creativity. Creativity will thus become an increasingly important skill for professionals in their day-to-day work. Get ready for this change in the way you interact with technology.

10 steps to survival in the age of Artificial Intelligence

In addition to these skills, Forbes has identified 10 essential steps young professionals can take to not only survive, but thrive in a world of work dominated by artificial intelligence:

  • Learn to code: code is the lingua franca of the AI revolution, acting as a modern superpower that enhances an individual’s ability to create, innovate and thrive in a host of environments.
  • Develop adaptability: at a time when AI dominates the world of work, it’s essential to be able to pivot quickly and navigate through the uncertainties we face.
  • Understanding the science of prompts and use cases: knowing how to write and decipher prompts and use cases will help you better understand how AI works and how it can be used in your work.
  • Cultivate a growth mindset: having this mindset will help you stay curious and open-minded about new technologies and ways of working.
  • Learn advanced search: learning advanced search techniques will give you a head start on new technologies.
  • Use Artificial Intelligence to your advantage: by using AI tools like ChatGPT or the new Generative AI tools, you can automate many of your routine tasks and free up time for more creative work.
  • Invest in data management: this will become increasingly important as data becomes more present and vital in the workplace.
  • Developing emotional intelligence: we are entering an era in which human skills are valued more than ever.
  • Build a solid network: keeping in touch with other professionals in your field and keeping abreast of new trends and technologies will give you a head start.
  • Strengthen problem-solving skills: this skill, essential in the face of the evolution of AI, combines critical thinking and creativity, and allows us to stand out professionally.

By honing these skills, professionals of all ages can position themselves to take advantage of AI as a tool and remain competitive in an ever-changing job market. As this new technology takes hold in offices and businesses around the world, the need for natural intelligence will only grow. By honing essential skills and embracing technological innovations, professionals ensure their relevance for years to come.


LinkedIn August 2023: Future of Work Report AI at Work
Forbes: Future-Proof Your Career: 10 Essential Steps for Thriving in an AI-Dominated Workforce

Continuing to develop and enhance our natural intelligence should now be one of your priorities. We invite you to discover some of our training courses to strengthen your interpersonal skills and successfully navigate this new professional landscape:

Training to strengthen your interpersonal skills