Terms & Conditions

Last updated: October 5, 2023

INTRODUCTION AND IDENTIFICATION OF THE LEGAL ENTITY

Please note that the “Pyxis Doceo” brand is a division of the legal entity “Pyxis Technologies Inc.” All terms, conditions, policies and provisions set forth herein shall apply to and be construed as applicable to “Pyxis Technologies Inc”. When we refer to “we”, “us” or “our” in this document, we mean “Pyxis Technologies Inc.”, including its division “Pyxis Doceo”.

SERVICE DESCRIPTION

Pyxis Doceo offers its users the opportunity to follow professional training courses provided by pre-selected experts. These courses vary in length, format, location and cost. Pyxis Doceo training courses can be public or private, face-to-face or remote.

TRAINING ORGANIZATION AND PROCEDURES

Course description:The specifics of each course, such as duration, price, content and other relevant details, are clearly defined in the course description.
Price inclusions: The cost of the course covers teaching aids and materials, as well as snacks and refreshments during public face-to-face sessions. For certification courses, the cost of the first online exam is included in the course price.
Unforeseen events: Exceptional circumstances may lead to changes in or cancellations of training courses. In such a case, we undertake to inform you as soon as possible.
Modifications by the organizer: We reserve the right to make updates to training materials, as well as to change session dates and locations.
Change of date: If the date of a training course is changed, participants already registered can reschedule or cancel their participation at no extra cost.
Trainer: Although we strive to maintain consistency in the appointment of trainers, we cannot guarantee that a specific trainer will be involved in a given session.

REGISTRATION AND DATA PROCESSING

Limited enrolment: The number of participants in our training courses is limited. Applications will be processed on a first-come, first-served basis.
Accuracy of information: By registering, you agree to provide accurate, complete and up-to-date information required to process and invoice your registration.
Electronic communication: A valid e-mail address is required for any communication related to your registration. Your registration and all related correspondence will be managed electronically via the organiser’s systems or associated cloud services.
Sharing of information: You agree that we may process and share your information with our partners, only if this is necessary for the processing of your registration or the organization of the training. In the case of certification training, your data may be transmitted to the certifying institutions in order to provide you with an assessment password and the corresponding certification.
Protection of your data: We undertake not to sell your data and to ensure that it is used appropriately. Your data will be used exclusively for registration purposes and to inform you about our workshops and other events.
Newsletter: You can subscribe to our newsletter via our website. Each issue of this newsletter will give you the opportunity to unsubscribe.

PAYMENT OF COURSE FEES

Payment of fees: Course fees must be paid before the course begins. For in-house training courses, payment must be made within 30 days of the invoice date.

CANCELLATION AND SUBSTITUTION POLICY

Enrolment requirements: Enrolment is a prerequisite for participation.
Cancellation policy: You can cancel your registration free of charge up to 5 working days before the start of the course. After this deadline, the full registration fee remains payable, whether or not the participant attends the course.
Substitution of participants: If a registered participant is unable to attend the course, he or she can be replaced by another person at no extra charge.
Cancellation or substitution procedure: For cancellations or substitutions, please contact us directly.
Cancellation by the organizer: In the event that a course is cancelled due to insufficient numbers of participants or the unavailability of the trainer (e.g. due to illness), the registration fee already paid will be refunded in full. No other form of compensation will be granted.

CONDITIONS OF PURCHASE

Required information: When you make a purchase via our service, you may be asked to provide specific information related to that purchase, such as credit card details and billing address.
Declaration and warranty: By making a purchase, you represent and warrant that :
- (i) You have the legal right to use the chosen means of payment.
- (ii) All information provided is accurate, up-to-date and complete.
Third-party services: We may use third-party service providers to facilitate transactions and payments. By providing us with your information, you consent to our sharing it with these service providers in accordance with our privacy policy.
Right of Refusal or Cancellation: We reserve the right to refuse or cancel any registration for any reason, including, but not limited to:
- Unavailability of product or service.
- Errors in description or price.
- Ordering errors.
- Suspected fraud, unauthorized or illegal transactions.

PRICING POLICY

Public rates: The rates shown on our website correspond to courses open to the public.
Private training: For private training courses for groups, rates are specific and require prior assessment by our sales department.
Preferential rates: Certain companies and organizations can benefit from preferential rates, negotiated directly with our sales department. These rates can be applied to online purchases.
Inappropriate use of preferential rates: If a user attempts to benefit from a preferential rate to which he/she is not entitled, he/she will not be allowed to take the course until the situation has been rectified.
Price currency: All prices and rates for our training courses are expressed in Canadian dollars (CAD).

PROMOTIONAL CODE POLICY

Nature of codes: Promotional codes are special offers enabling our customers to benefit from reductions in registration costs, either in the form of a fixed value or a percentage.
Code validity: Each promotional code has a start and end date. After the expiry date, the promotional code can no longer be used and will not be accepted at the time of registration.
Use when registering: If a customer fails to use a promotional code when registering online and the training has already been paid for or completed, Pyxis Doceo will not retroactively apply the promotional code. Consequently, no refund will be given to the customer for the difference.
Usage limits: Some promotional codes may have a limit on the number of times they can be used. Once this limit has been reached, the promotional code will no longer be valid, even if the expiry date has not yet passed.
It is the customer’s responsibility to ensure that promotional codes are applied correctly when registering. Pyxis Doceo cannot be held responsible for any errors or omissions relating to the use of the codes.

TESTIMONIALS AND FEEDBACK

Encouragement to share: Pyxis Doceo users are invited to share their experiences and impressions of the training courses they have taken with us.
Prior moderation: Before publication, each review or testimonial will be moderated to ensure that it meets our criteria.
Discretionary right to publish: Pyxis Doceo reserves the absolute right to decide whether or not to publish a notice. We are not required to provide any justification for our decision to publish or not to publish a testimonial or opinion.

ACCREDITATIONS AND RECOGNITION

Compliance with the law: In accordance with the “Act to promote workforce skills development and recognition” (Bill 90), Pyxis Doceo is recognized as an officially accredited educational institution.
Accreditation by Emploi-Québec: Our accreditation is issued by Emploi-Québec, under certificate number 0051201.
Investment in training: Expenses incurred for training at Pyxis Doceo are recognized and eligible under the provisions of Bill 90.

COPYRIGHT AND TRADEMARK PROTECTION

Site ownership: This website is edited and published by Pyxis Doceo. All design, layout and content are copyright © 2023 – Pyxis Doceo. All rights reserved.
Trademarks: Pyxis Doceo owns the rights to all registered trademarks displayed on this site. This includes, but is not limited to, trademarks, logos, slogans and service marks such as “Pyxis Doceo”, “Savoir agile, Faire Mieux”. The term “trademarks” includes all names, logos and icons associated with Pyxis Doceo products and services.
Use of trademarks: Nothing contained on this site should be construed as granting, either explicitly or implicitly, any license or right to use any trademark displayed on this site.
Permitted use: It is authorized to consult, download, print, reproduce and distribute any page of this site provided that no modifications are made and that this notice is included with any distributed page. Any other use is strictly prohibited.
Rights of other owners: This site may contain elements protected by copyright belonging to other entities. In addition, certain trademarks mentioned on this site may belong to entities other than Pyxis Doceo.

DISCLAIMER AND MODIFICATIONS

Nature of content: The content of the Pyxis Doceo website, including but not limited to copy, photos, graphics and links, is provided for informational purposes only and represents an overview of the company’s global offerings. It does not constitute a warranty and is subject to change without notice.
Ownership of Communications: All emails, comments, suggestions or other information shared with or submitted to Pyxis Doceo via this Website, or in response to any survey associated with this Website, shall become and remain the exclusive property of Pyxis Doceo.
Modifications and cancellations: Pyxis Doceo reserves the right to :
- Modify the conditions stated here.
- Make changes to any course, seminar or other service described on this site.
- Modify a training date or location.
- Cancel a session at any time.
Such changes may be made without notice or liability on the part of Pyxis Doceo.

INFORMATION FROM THIRD PARTIES OR MANUFACTURERS

Source of information: Information relating to a third party or manufacturer is provided directly by them. Pyxis Doceo makes them available free of charge and for information purposes.
Updating efforts: While Pyxis Doceo strives to present current and quality information, we cannot guarantee the accuracy or reliability of any statements or promises made by any third party or manufacturer.
Limitation of Liability: Pyxis Doceo shall not be liable for any unverified statements, outdated, incomplete or misleading information, or any other matter concerning any third party or any particular manufacturer.

LINKS TO THIRD-PARTY WEBSITES

Nature of links: Pyxis Doceo provides links to third-party or affiliated websites for your information.
No responsibility: Pyxis Doceo declines all responsibility for the content, information or services offered on these third-party sites. Users are solely responsible for their browsing and interaction with these sites.
Recommendation: When you leave the Pyxis Doceo website, we encourage you to carefully review the security and privacy policies of each third-party site you visit.
Associated risks: You access and use sites outside www.Pyxisdoceo.com at your own risk.

AVAILABILITY AND ACCURACY OF INFORMATION

Constant updates: We regularly update the products and services presented on our platform.
Delays and inaccuracies: There may be delays in updating information on our service or in our advertisements on other sites. The data available on our service may contain errors, inaccuracies or be out of date.
Description of products or services: Products or services may sometimes be presented with incorrect ratings, inaccurate descriptions or be unavailable. We cannot guarantee the accuracy and completeness of the information provided on our service.
Right of correction: We reserve the right to rectify, update or modify the information, and to correct any errors, inaccuracies or omissions at any time, without prior notice.

LIMITATION OF LIABILITY

Disclaimer: In no event shall Pyxis Doceo, its directors, employees, partners, agents, suppliers or affiliates be liable for any indirect, incidental, special, consequential or punitive damages whatsoever.
Types of damage: This limitation includes, but is not limited to, loss of profits, data, use, goodwill or any other intangible loss.
Possible causes: Causes that may give rise to these damages include, but are not limited to:
- (i) Your access to, use of, or inability to access or use the Service.
- (ii) The conduct or content of any third party on the Service.
- (iii) Any content obtained via the Service.
- (iv) Any unauthorized access, use or alteration of your transmissions or content.
Legal basis: These limitations apply regardless of the legal basis, whether warranty, contract, tort (including negligence) or any other legal theory. They apply even if Pyxis Doceo has been advised of the possibility of such damages and even if the remedies provided have not achieved their primary objective.

JURISDICTION AND INTERPRETATION

Governing Law: These Terms of Use shall be governed by and construed in accordance with the laws in force in the Province of Quebec, Canada, without regard to principles of conflict of laws.
No Waiver: Pyxis Doceo’s failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Validity of Provisions: If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement: These Terms represent the entire agreement between Pyxis Doceo and you regarding the use of our Services, and supersede all prior agreements, written or oral, regarding the Service.

CHANGES IN CONDITIONS

Right to Modify: Pyxis Doceo reserves the right to modify or replace these Terms of Use at its sole discretion.
Notification of material changes: If we make any material changes to these Terms, we will notify you at least thirty (30) days before they come into effect. This notification can be made by :
- (i) Publication of changes directly on this website.
- (ii) Sending you an electronic message informing you of said modifications.
Definition of a material change: We will determine, in our sole discretion, what constitutes a material change to these Terms.
Acceptance of changes: Your continued access or use of our service after changes become effective means that you accept and agree to be bound by the revised terms.
Non-acceptance of modifications: If you do not agree with the modifications made, we invite you to cease all use of our service.